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SERVICE MANAGEMENT-SYSTEMS
被引：0
作者：
SINNADURAI, FN
MORROW, G
机构：
来源：
BRITISH TELECOMMUNICATIONS ENGINEERING
|
1991年
/
10卷
关键词：
D O I：
暂无
中图分类号：
TM [电工技术];
TN [电子技术、通信技术];
学科分类号：
0808 ;
0809 ;
摘要：
Customers are making increasing use of a wide range of services with a variety of customer equipment. To meet these growing customer demands, an integrated service management concept is being developed with the emphasis on providing familiar and friendly customer access. This article outlines the philosophy of integrated service management and shows, by use of examples, how different operations are handled by the service and network control layers.
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页码：180 / 186
页数：7
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