EXPLORING OUTPUT QUALITY TARGETS IN THE PROVISION OF PERINATAL-CARE IN ENGLAND USING DATA ENVELOPMENT ANALYSIS

被引:81
作者
THANASSOULIS, E
BOUSSFOFIANE, A
DYSON, RG
机构
[1] Warwick Business School, University of Warwick, Coventry
关键词
PERFORMANCE MEASUREMENT; TARGET SETTING; HEALTH SERVICES; DEA; QUALITY;
D O I
10.1016/0377-2217(94)00139-4
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This paper explores the use of Data Envelopment Analysis (DEA) to assess units providing perinatal care in England and estimate performance targets for them. DEA is a modelling methodology for deriving the relative efficiency of units where there are multiple incommensurate inputs and outputs. The paper proposes a plausible set of inputs and outputs for perinatal care in which the output set incorporates both activity levels and quality measures. The incorporation of quality measures into the input-output set leads to a requirement for extensions to the basic DEA models to allow for weight restrictions and varying preferences over potential improvements to different quality measures. The paper illustrates the use of such models using realistic data on perinatal care provision in England.
引用
收藏
页码:588 / 607
页数:20
相关论文
共 20 条
[1]   EFFICIENCY ANALYSIS FOR EXOGENOUSLY FIXED INPUTS AND OUTPUTS [J].
BANKER, RD ;
MOREY, RC .
OPERATIONS RESEARCH, 1986, 34 (04) :513-521
[2]   SOME MODELS FOR ESTIMATING TECHNICAL AND SCALE INEFFICIENCIES IN DATA ENVELOPMENT ANALYSIS [J].
BANKER, RD ;
CHARNES, A ;
COOPER, WW .
MANAGEMENT SCIENCE, 1984, 30 (09) :1078-1092
[3]   POLYHEDRAL CONE-RATIO DEA MODELS WITH AN ILLUSTRATIVE APPLICATION TO LARGE COMMERCIAL-BANKS [J].
CHARNES, A ;
COOPER, WW ;
HUANG, ZM ;
SUN, DB .
JOURNAL OF ECONOMETRICS, 1990, 46 (1-2) :73-91
[4]   MEASURING EFFICIENCY OF DECISION-MAKING UNITS [J].
CHARNES, A ;
COOPER, WW ;
RHODES, E .
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, 1978, 2 (06) :429-444
[5]  
CHARNES A, IN PRESS DATA ENVELO
[6]  
CHARNY M, 1988, HLTH SERVICE J 1208, P1450
[7]   REDUCING WEIGHT FLEXIBILITY IN DATA ENVELOPMENT ANALYSIS [J].
DYSON, RG ;
THANASSOULIS, E .
JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 1988, 39 (06) :563-576
[8]  
FARELL MJ, 1957, J ROYAL STATISTICA A, V120, P253
[9]   A SERVICE QUALITY MODEL AND ITS MARKETING IMPLICATIONS [J].
GRONROOS, C .
EUROPEAN JOURNAL OF MARKETING, 1984, 18 (04) :36-44
[10]   PERINATAL-MORTALITY STANDARDS - CONSTRUCTION AND USE OF A HEALTH-CARE PERFORMANCE INDICATOR [J].
KNOX, EG ;
LANCASHIRE, R ;
ARMSTRONG, EH .
JOURNAL OF EPIDEMIOLOGY AND COMMUNITY HEALTH, 1986, 40 (03) :193-204