ON UNDERSTANDING OF SERVICE ECOSYSTEMS BASED ON BUILDING A CONCEPTUAL SPACE

Service ecosystems are socio-technical complex systems that enable service-based interactions between actors. We are still in the early stages of understanding the spontaneous creation and dynamic evolution with a huge velocity of such a complex structures that have a recognized innovative leading role in the global economy. Even if there are different types of ecosystems they include common elements that need to be studied. This article provides a conceptual space for a better understanding of the main modeling elements to be considered when an ecosystem structure or an ecosystem evolution are analyzed. The aim of this research work is to codify in UML diagrams the knowledge about service ecosystems in order to facilitate communication and decision making in this domain.