Understanding user requirements and preferences for a digital library Web portal

被引：13
作者：
Agosti, Maristella [1 ]
Crivellari, Franco [1 ]
Di Nunzio, Giorgio Maria [1 ]
Gabrielli, Silvia [2 ]
机构：
[1] Univ Padua, Dept Informat Engn, Via Gradenigo 6-A, I-35131 Padua, PD, Italy
[2] CREATE NET, Ubiquitous Interact Grp, I-38123 Trento, TN, Italy
来源：
INTERNATIONAL JOURNAL ON DIGITAL LIBRARIES | 2010年 / 11卷 / 04期
关键词：
User requirements for digital library Web portals; Preferences for Web portals; User survey; Log data; User interaction with digital contents;
D O I：
10.1007/s00799-011-0075-7
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
This article reports the findings of a user study conducted in the context of the TELplus project to gain insights about user needs and preferences for the digital library services offered by The European Library Web portal. The user requirements collection for the Web portal was designed by adopting a comprehensive survey approach. This combined explicit user feedback with implicit usage data so as to provide a more in-depth analysis of user experience with the portal. The analysis conducted shed light on likely motivations for both participant usage and reluctance to use the services provided, leading to more informed decisions on how to refine, improve, and present Web portal services to their future users. The lessons learnt from this case study also contributed to the development of an integrated methodological framework which provided insights for the future design and evaluation of digital library Web portals and services.
引用
收藏
页码：225 / 238
页数：14
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