The Effects of Aesthetic Experiential Qualities on Tourists' Positive Emotions and Loyalty: A Case of a Nature-Based Context in Norway

被引:36
作者
Breiby, Monica A. [1 ]
Slatten, Terje [2 ]
机构
[1] Norwegian Univ Life Sci, Dept Ecol & Natl Resource Management, As, Norway
[2] Lillehammer Univ Coll, Fac Econ & Org Sci, Lillehammer, Norway
关键词
aesthetic qualities; loyalty intentions; nature-based tourism; positive emotions;
D O I
10.1080/1528008X.2015.1016591
中图分类号
F [经济];
学科分类号
02 ;
摘要
With the increasing focus on aesthetic qualities in tourism experiences, this study examines the effects of aesthetic experiential qualities on tourists' positive emotions and three loyalty intentions. The findings reveal that tourists' evaluation of the aesthetic qualities of "scenery," "cleanliness," and "genuineness" had significant effects on positive emotions towards nature-based experiences. Positive emotions had direct effects on all three loyalty intentions. While only some of the aesthetic qualities had both direct and indirect effects on travellers' intentions to recommend the route and visit similar routes, only indirect effects on the intention to revisit the route were mediated by positive emotions.
引用
收藏
页码:323 / 346
页数:24
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