INFORMATION TECHNOLOGY IN PUBLIC-SERVICES - DISASTER FASTER

被引:15
作者
MARGETTS, H [1 ]
WILLCOCKS, L [1 ]
机构
[1] UNIV OXFORD,TEMPLETON COLL,OXFORD,ENGLAND
关键词
D O I
10.1080/09540969309387763
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Introducing Information Technology (IT) into organizations is a high-risk, hidden-cost process. Two government departments are used in this article to provide examples of common risk issues being played out in public services contexts in the 1990s. It is argued that some major trends in public administration leave the sector particularly vulnerable to risks introduced by IT.
引用
收藏
页码:49 / 60
页数:12
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