Using the Patient Safety Huddle as a Tool for High Reliability

被引:23
作者
Brass, Steven D. [1 ]
Olney, Garry [2 ]
Glimp, Richard [3 ]
Lemaire, Anne [4 ]
Kingston, Mary [5 ]
机构
[1] San Pedro PLCMMC SP, Mary Med Ctr, Providence Little Co, San Pedro, CA 90732 USA
[2] PLCMMC Torrance, South Bay Community San Pedro & Torrance, Torrance, CA USA
[3] PCLMMC Torrance, Torrance, CA USA
[4] PLCMMC San Pedro, Operat, San Pedro, CA USA
[5] South Bay Community San Pedro & Torrance, Torrance, CA USA
关键词
D O I
10.1016/j.jcjq.2017.10.004
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
A Patient Safety Huddle was developed at a community hospital (Providence Little Company of Mary Medical Center, San Pedro, California) through consultation with key stakeholders. The goal was to become a high reliability organization by improving communication across different departments, troubleshooting operational problems, focusing on safety and quality metrics, and reporting unusual occurrences. The Patient Safety Huddle involved executives in development and implementation, respect for employee time, ensuring accountability, and empowering frontline staff to foresee and deal with safety issues. The current template of the Patient Safety Huddle agenda and the Documentation Tools used to address patient safety issues are provided.
引用
收藏
页码:219 / 226
页数:8
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