Managing Distrust in Intractable Conflicts

被引：29

作者：

Tomlinson, Edward C. ^{[1
]}

Lewicki, Roy J. ^{[2
]}

机构：

[1] John Carroll Univ, Boler Sch Business, Management, Cleveland, OH 44118 USA

[2] Ohio State Univ, Fisher Coll Business, Columbus, OH 43210 USA

来源：

CONFLICT RESOLUTION QUARTERLY | 2006年 / 24卷 / 02期

关键词：

D O I：

10.1002/crq.170

中图分类号：

C [社会科学总论];

学科分类号：

03 ; 0303 ;

摘要：

Distrust can initiate and sustain intractable conflicts. We discuss the origins and development of distrust, and elaborate on functional versus dysfunctional distrust and the levels of distrust in relationships. We use this foundation to develop a series of practical steps to manage distrust more effectively so that intractable conflicts can be transformed to be more amenable to resolution.

引用

页码：219 / 228

页数：10

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