STATISTICAL PROCESS-CONTROL AT MOTOROLA AUSTIN ASSEMBLY PLANT

被引：16

作者：

KUMAR, S ^{[1
]}

GUPTA, YP ^{[1
]}

机构：

[1] UNIV LOUISVILLE,SCH BUSINESS,LOUISVILLE,KY 40292

来源：

INTERFACES | 1993年 / 23卷 / 02期

关键词：

INDUSTRIES; ELECTRIC ELECTRONIC RELIABILITY; QUALITY CONTROL;

D O I：

10.1287/inte.23.2.84

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Many organizations are making massive investments in new manufacturing technologies; at the same time, they are implementing new quality assurance (QA) systems to achieve high quality products. Motorola, a forerunner, has implemented a total quality management (TQM) system at its Austin assembly plant. Participative problem-solving teams, education and training, optimistic employee attitudes, excellent communication, a QA certification program, and creative design of experiments have been essential to its success.

引用

页码：84 / 92

页数：9