Host Process Evaluation in Mental Health in the Midwest of Sao Paulo: the analysis of the relation between UBS and CAPS

This paper reports on the experience of evaluating reception in mental health care in the city of Sao Paulo-SP. It used interviews with workers from CAPS and UBS. The goal was to understand reception, considering the workers' perception and identifying the bond and network articulation in this process. The method that was used was Philosophical Hermeneutics, to identify which elements of the reception process could be highlighted. The analysis of the narratives was based on three lines of argument: bond, reception, and network articulation. The results emerged in the form of four categories: feeling of lack; mix of models; primacy of hard technologies; and inefficient integrality. The discussion showed a relation among these categories, and placed the investment in soft technologies as the center of the debate to overcome the feeling of lack, the mix of models, and for the construction of integrality of care.