Performance support systems in learning environments: an application to engine diagnostics

被引：1

作者：

Lacontora, John M. ^{[1
]}

Mendonca, David ^{[2
]}

机构：

[1] Boeing Co, POB 16858,MC P23-05, Philadelphia, PA 19142 USA

[2] New Jersey Inst Technol, Informat Syst Dept, Newark, NJ 07102 USA

来源：

INTERNATIONAL JOURNAL OF INNOVATION AND LEARNING | 2010年 / 8卷 / 01期

关键词：

innovation; learning; learning support; learning environments; problem solving;

D O I：

10.1504/IJIL.2010.034013

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Performance support systems provide knowledge and tools for solving problems within complex systems. This paper investigates the use of performance support systems as learning tools: that is, as sources of knowledge to enhance understanding of problems embedded within complex systems. The study contrasts two different approaches to performance support in conducting engine diagnostics in a military setting. The results of an experiment employing pairs of learners show that one of these approaches - the LockTel Framework-enhances learners' understanding of the engine system, while time constraint reduces understanding. Implications of this study for the design of performance support systems for learning are discussed.

引用

页码：42 / 57

页数：16

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