Web 2.0 - e-learning 2.0 - quality 2.0? Quality for new learning cultures

Purpose - The purpose of this paper is to analyse the changes taking place when learning moves from a transmissive learning model to a collaborative and reflective learning model and proposes consequences for quality development. Design/methodology/approach - The paper summarises relevant research in the field of e-learning to outline the differences between e-learning 1.0 and e-learning 2.0 and amalgamates it with a series of previously published works. The characteristics of quality development are analyses in a next step and suitable methodologies for developing quality for e-learning 2.0 environments are selected, proposed and explained. Findings - Even though the question of quality is controversially discussed already when e-learning 1.0 appeared on the market, e-learning 2.0 creates even more insecurity. This paper aims at answering the following questions: what constitutes the new, innovative element, which is described by Web 2.0 and e-learning 2.0? Does this development have consequences for how it assures, manage and develop quality in e-learning? In three steps, it is described what e-learning 2.0 constitutes, which basic elements of Web 2.0 it builds on, and what has changed. In a second, step the consequences this implies for quality development in e-learning are discussed. Third, a number of methods as examples and practical advice on how to further advance quality development are described. Originality/value - The original value of the paper is to outline the changes which have to be taken into account in new and innovative learning environment which are build on Web 2.0 technologies and to draw consequences for quality development as well as suggest methodologies for educators and learners to improve quality of such learning environments.