FEEDBACK AND FEEDBACK INCONSISTENCY AS SOURCES OF STRAIN AND SELF-EVALUATION

被引:13
作者
GRELLER, MM [1 ]
PARSONS, CK [1 ]
机构
[1] GEORGIA INST TECHNOL,SCH MANAGEMENT,ATLANTA,GA 30332
关键词
PERFORMANCE FEEDBACK; SELF-EVALUATION; STRESS; PERFORMANCE APPRAISAL;
D O I
10.1177/001872679204500604
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Six hundred and forty police officers participated in a survey of job performance feedback. Results were interpreted in terms of a hierarchical view of feedback, in which task feedback is relied upon most heavily for evaluating one's own performance, but feedback from the organization is used to adjust the way information from the task is used. Consistent with these expectations, self-evaluations were most closely associated with task feedback. Strain varied as a function of both (a) inconsistency between organization and task feedback, and (b) affective relevance of feedback from others.
引用
收藏
页码:601 / 620
页数:20
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