The open agent society as a platform for the user-friendly information society

A thematic priority of the European Union's Framework V research and development programme was the creation of a user-friendly information society which met the needs of citizens and enterprises. In practice, though, for example in the case of on-line digital music, the needs of citizens and enterprises may be in conflict. This paper proposes to leverage the appearance of 'intelligence' in the platform layer of a layered communications architecture to avoid such conflicts in similar applications in the future. The key idea is that if the intelligence is encapsulated in an agent, then the agents should be organized as a society, and then the rules of the society can be used to ensure 'responsible' behaviour. We discuss how an agent society can be used to regulate behaviour in future information trading scenarios, and conclude that this approach offers a 'third way' which can satisfy the (reasonable) needs of both citizens and enterprises in the user-friendly information society.