A FRAMEWORK FOR ANALYZING CUSTOMER SERVICE ORIENTATIONS IN MANUFACTURING

被引：284

作者：

BOWEN, DE ^{[1
]}

SIEHL, C ^{[1
]}

SCHNEIDER, B ^{[1
]}

机构：

[1] UNIV MARYLAND,DEPT PSYCHOL,COLLEGE PK,MD 20742

来源：

关键词：

D O I：

10.2307/258192

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

引用

页码：75 / 95

页数：21

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BOWEN, DE .

BOWEN, DE ;

JONES, GR .