Prosocial consumer behavior

被引:73
作者
Small, Deborah A. [1 ]
Cryder, Cynthia [2 ]
机构
[1] Univ Penn, Mkt & Psychol Wharton, Philadelphia, PA 19103 USA
[2] Washington Univ, Olin Business Sch, Mkt, St Louis, MO 63130 USA
关键词
D O I
10.1016/j.copsyc.2016.01.001
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Prosocial consumer behavior refers to purchase behavior involving self-sacrifice for the good of others or of society. The research builds off both classic social psychology research on helping and research from the judgment and decision making literature on factors that distort optimal decision making. The research highlights the myriad types of motivation that induce prosocial behavior, including extrinsic rewards, reputational benefits, the pursuit of pleasure, and the avoidance of distress. In this article, we review recent findings in this area and we discuss two emerging topics: firstly, how consumers judge themselves and others who behave prosocially and secondly, how consumers respond to corporate partnerships with charity.
引用
收藏
页码:107 / 111
页数:5
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