Evaluation of the mobile and desktop websites of the Integrated System of Libraries of the Federal University of Pernambuco

This article aims to evaluate the web interfaces (desktop and mobile) Integrated Library System of the Federal University of Pernambuco, based on two inspection techniques: Heuristics Nielsen and Guidelines Shitkova et al. The Nielsen heuristics will be used to evaluate the usability of the desktop site and the guidelines of Shitkova et al. They will be applied to the mobile site. Finally, the application of these techniques will point usability problems present in the evaluated interfaces and enable a comparison between interfaces. The results obtained in the assessment of the mobile site were more satisfactory than the desktop site, even though it has limitations because it is a mobile site since the user is offered several other options, pages, links and information that assist in navigation and in the use of the tools from the website. Both sites proved to be well qualified on the issue of usability, requiring only a few adjustments that can be made with the creation of new functions and the development of documents.