INTEGRATING INFORMATION-SYSTEMS FOR COMPETITIVE ADVANTAGE AT MERRILL-LYNCH

Innovative technology has taken a back seat at Merrill Lynch, at least temporarily. Bringing costs down and keeping them down is much more the focus of attention these days, both within the operations and systems part of the business and right across the firm. With competitive pressure mounting both at home from commercial banks and abroad from the European Community and the Japanese, the rationale for deploying technology largely is a process of pragmatic justification rather than a pitch for creative experimentation. © 1990.