Innovating Healthcare through Remote Monitoring: Effects and Business Model

被引:2
作者
Acheampong, Faustina [1 ]
Vimarlund, Vivian [1 ]
机构
[1] Jonkoping Int Business Sch, Jonkoping, Sweden
关键词
Atrial Fibrillation; Business Model; Collaborative Innovation; Home-Based Electrocardiogram; Remote Monitoring;
D O I
10.4018/IJISMD.2016010104
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Information technology has been suggested to improve patient health outcomes and reduce healthcare cost. This study explored the business model and effects of collaborative innovation between caregivers and patients on healthcare delivery through remote patient monitoring by interviewing caregivers and surveying atrial fibrillation patients. Findings indicate that remote monitoring enhanced early detection of potential risks and quality of clinical decision-making with patients feeling more empowered and involved in their own care. The remote monitoring system which consisted of a home-based ECG and a web-based service and was offered free to patients, brought together caregivers, patients, service provider and the government as actors. The introduction of remote monitoring increased the workload of caregivers and facilitation of timely diagnostics and decision-making were not realized. IT is an enabler of innovation in healthcare, but it must be integrated into work processes with a viable business model to realize potential benefits and sustain it.
引用
收藏
页码:49 / 66
页数:18
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