共 84 条
[12]
Cleek MA, 1998, J BUS ETHICS, V17, P619
[14]
Crane A., 2000, J MACROMARKETING, V20, P144, DOI DOI 10.1177/0276146700202004
[16]
Aligning organizational processes with mission: The case of service excellence
[J].
ACADEMY OF MANAGEMENT EXECUTIVE,
2005, 19 (03)
:54-68
[17]
Davies H., 2001, BUSINESS ETHICS EURO, V10, P280
[18]
De Boer J., 2003, BUSINESS STRATEGY EN, V12, P254, DOI DOI 10.1002/BSE.362
[19]
Dyllick T., 2002, BUSINESS STRATEGY EN, V11, P130, DOI DOI 10.1002/BSE.323
[20]
FARRELL BJ, 1996, J MANAGERIAL PSYCHOL, V11, P37, DOI DOI 10.1108/02683949610109381