Supervision During Child Welfare System Reform: Qualitative Study of Factors Influencing Case Manager Implementation of a New Practice Model

被引:6
作者
Cooksey-Campbell, Kim [1 ]
Folaron, Gail [2 ]
Sullenberger, Sabrina Williamson [2 ]
机构
[1] Child Hlth & Devt Inst, 270 Farmington Ave,Suite 367, Farmington, CT 06032 USA
[2] Indiana Univ, Bloomington, IN 47405 USA
关键词
child welfare; system reform; supervision;
D O I
10.1080/15548732.2012.740441
中图分类号
C916 [社会工作、社会管理、社会规划];
学科分类号
1204 ;
摘要
The purpose of this research was to learn from public child welfare case managers what they wanted from direct supervisors during times of organizational change. Case managers were interviewed about how supervisors supported or hindered their use of a new model of practice. Data were analyzed using a content analysis approach. Findings indicated that case managers want supervisors to communicate with them about how to perform their jobs under the new model and support to help alleviate the stress they experience from the uncertainty of organizational change.
引用
收藏
页码:123 / 141
页数:19
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