TQM IMPLEMENTATION IN HOSPITALS

被引:3
作者
ALY, NA [1 ]
MACK, R [1 ]
机构
[1] CALIF STATE UNIV STANISLAUS,DEPT MKT,TURLOCK,CA 95380
关键词
D O I
10.1016/0360-8352(93)90280-B
中图分类号
TP39 [计算机的应用];
学科分类号
081203 ; 0835 ;
摘要
This paper discusses the essential elements for successful Total Quality Management (TQM) implementation in hospitals, and the challenges that occur with such implementation. Guidelines for this implementation are provided to show how TQM tools can be used effectively in hospitals.
引用
收藏
页码:299 / 302
页数:4
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