Individual disposition and manager behaviour on employee upward voice Mediating role of voice self-efficacy

Purpose - This paper aims to model how an employee's proactive personality and manager's pro-voice behaviour help to predict employee upward voice. Employee perceived voice efficacy is expected to mediate these links. Design/methodology/approach - To analyse the data, a confirmatory factor analysis and structural equation modelling procedure using AMOS 22 were used. The mediating role of voice efficacy was tested with bootstrapping method. Data included 625 employees representing various technology firms in India. Findings - The results showed a significant positive impact of employee proactive personality and manager pro-voice behaviour on employee upward voice. Further, findings suggest significant mediation of employee voice efficacy beliefs in these links. Originality/value - The study extends employee voice literature from an Indian context, where confronting those in authority is culturally discouraged. Contributing to the scant work on voice self-efficacy, its role as a key mechanism impacting employee upward voice is examined.