Performance Indicators: a pilot study in FIOCRUZ health and biomedical libraries

被引：0

作者：

Guimaraes, Maria Cristina S. ^{[1
]}

Lins, Etiene Gonzalez ^{[2
]}

Rodrigues, Jeorgina Gentil ^{[1
]}

Lamarao, Camila Clementino ^{[2
]}

Santos, Marcia Jabor ^{[3
]}

da Silva, Vania Guerra ^{[1
]}

da Silva, Diones Ramos ^{[1
]}

机构：

[1] Fiocruz MS, CICT, Rio De Janeiro, Brazil

[2] FAPERJ, FIOCRUZ, Rio De Janeiro, Brazil

[3] Univ Fed Fluminense, Niteroi, RJ, Brazil

来源：

PERSPECTIVAS EM CIENCIA DA INFORMACAO | 2007年 / 12卷 / 01期

关键词：

Library services evaluation; Performance indicators; ISO; 11620;

D O I：

10.1590/S1413-99362007000100007

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This paper describes the recent efforts of a science and technology health institute to implement a library services evaluation program. Based on the ISO 11620 a team of researchers and librarians have considered a set of performance indicators to be used in its three specialized libraries. The way taken so far and the collaborative process that have been shaping the whole process are described; future challenges are also indicated.

引用

页码：84 / 96

页数：13

共 16 条

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[2]

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[3]

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[4]

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[5]

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