THE ETIOLOGY OF COMPUTERPHOBIA

Computerphobics, Uncomfortable Computer Users, and Control Group subjects were interviewed on their retrospective computer and mechanical experiences, personality style, and media influence on the development of computer feelings. Results indicated that psychological reactions to early mechanical and computer experiences differed between the three groups with etiological roots of computerphobia evident as early as childhood. Gender and attitude of the technology "introducer" were important in predicting later psychological reactions to computers. Computerphobics appeared to suffer from a more generalized "technophobia" while Uncomfortable Computer Users were apprehensive only about computers. Personality styles differed only slightly between the three groups with Computerphobics being less persistent in problem solving and less likely to seek assistance. Prevention and intervention implications include: effective nonevaluative introduction of technology in the school system by "introducers" who are comfortable and skilled with computer technology; and identification and treatment of current Computerphobics. © 1990.