THE INNOVATION PROCESS - INTERPRETING CUSTOMER REQUIREMENTS

被引：2

作者：

ADLER, TR

机构：

[1] School of Systems and Logistics, Air Force Institute of Technology, OH 45433, Wright-Patterson AFB

来源：

IEEE AEROSPACE AND ELECTRONIC SYSTEMS MAGAZINE | 1994年 / 9卷 / 06期

关键词：

D O I：

10.1109/62.286788

中图分类号：

V [航空、航天];

学科分类号：

08 ; 0825 ;

摘要：

In this article we argue that the interpreter role serves an important function in the innovation of new products and processes. In our survey of over 1,000 United States Air Force engineers and project managers, we found that translating customer requirements into specification and statement of work form is one of the most difficult tasks to do in a program office. In analyzing the reasons for this difficulty, we address possible concerns about the nature of the requirement's definition process.

引用

页码：17 / 25

页数：9