Antecedents of continuance intention of using Internet banking in Saudi Arabia: A new integrated model

被引:17
作者
Alghamdi, Ahmed [1 ]
Elbeltagi, Ibrahim [1 ]
Elsetouhi, Ahmed [2 ]
Haddoud, Mohamed Yacine [1 ]
机构
[1] Univ Plymouth, Plymouth Business Sch, Mast House Campus, Plymouth PL4 0HJ, Devon, England
[2] Mansoura Univ, Fac Commerce, Plymouth, Devon, Egypt
来源
STRATEGIC CHANGE-BRIEFINGS IN ENTREPRENEURIAL FINANCE | 2018年 / 27卷 / 03期
关键词
D O I
10.1002/jsc.2197
中图分类号
F8 [财政、金融];
学科分类号
0202 ;
摘要
Along with cognitive perceptions, customers' psychological traits are key determinants of Internet banking continuance to use. Incorporating psychological traits into technology acceptance models strengthens their explanatory power and boosts our understanding of online behavior. Users' technology readiness, uncertainty avoidance, and satisfaction are key determinants of Internet banking continuous use. Bank managers should take users' personal preferences into consideration by offering flexible online systems with diversified designs and choices.
引用
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页码:231 / 243
页数:13
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